Refund policy
30-Day Return Window
Cult Classic accepts returns for both defective and non-defective products. Eligible return requests must be started within 30 days of delivery. Returns are by mail only. Contact us before sending anything back so we can confirm the order and provide the correct return instructions.
Return Condition
Returned items must be in new condition only: unused, unworn, in original condition, with tags, in the original packaging, and accompanied by the receipt or other proof of purchase.
How To Request A Return
Email sales@cultclassicclothing.com with your order number, checkout email, and the item you want to return. If your request is eligible, we will provide return instructions or authorization. Returns shipped without authorization may not be accepted.
Return Shipping
Returns are by mail. Who pays for the return depends on the reason:
- If you are not satisfied (change of mind, size, color, or any other non-defective return): the customer is responsible for the return shipping label.
- If the item is broken, damaged, defective, or incorrect: we are responsible for the return shipping label.
A trackable shipping method is recommended.
There is no restocking fee on eligible returns.
Damaged, Defective, Or Incorrect Items
Inspect your order when it arrives. If an item is damaged, defective, or incorrect, email us promptly with your order number and photos so we can review the issue and help resolve it.
Exceptions And Final Sale
Some items may be excluded from return for personalization, final-sale, or product-specific reasons. Any product-specific exception will be stated on the product page when applicable.
Exchanges
We do not accept exchanges. If you need a different size, color, or item, return the eligible original item for a refund (per this policy) and place a new order separately.
Refund Timing
After your return is received and inspected, we will email the approval status. Approved refunds are issued to the original payment method within 10 days, though your bank or card issuer may need additional time to post the credit. If more than 15 days have passed since approval, contact sales@cultclassicclothing.com
Merchant Information
Cult Classic is operated by F1 Group LLC.
Company: F1 Group LLC
710 Mulberry Pl
Valley Stream, NY 11581
United States
Email sales@cultclassicclothing.com or call +1 (954) 367-9371.